We ask that you provide us with at least 48 hours’ advance notice before your requested transaction, should you need to change or cancel your reservation.
- Any rescheduling and cancellation of appointments made after the above cut-off times will be subject to a charge of PHP 700.00.
- If someone fails to be present at the delivery appointment, it will be considered a failed delivery and be subject to a charge of PHP 700.00 plus the actual cost incurred for the delivery.
- The waiting time is more than 30 minutes for any collection trip, we reserve the right to reschedule and charge you a cancellation fee of PHP 700.00 plus the actual cost incurred for the delivery.
- This same fee applies to any other failed deliveries or collections such as NO SHOW. It is always best to contact us as soon as possible so that we can do our best to avoid having to charge you unnecessarily.